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February 2006
February 2006

Barry Bull, renowned retailer, speaker and author shares some secrets on how independent retailers can forge their way ahead. Dynamic Business also looks at loyalty programs, the secrets to good customer service, and experiential retailing.

Cover Story: It's all Bull - Barry Bull

Feature: Loyalty Programs

Feature: Experiental Shopping

It's All Bull - Barry Bull

The music industry has been transformed by technology several times over in the past 20 years. Camille Howard talks to Barry Bull, a self-styled music entrepreneur who turned every change into a plus in the form of new strands in a career that goes on thriving when most people his age are retiring


       New articles...
Steeling The Limelight - Maria Mavrikos

A career in the steel fabrication industry may not be every businesswoman’s ideal job, but Rebecca Spicer talks to an entrepreneur who met the challenge head-on, using gender to her advantage.

Business Insurance

A one-size-fits-all approach to insurance could be disastrous for your business - Terry Brain explores the danger areas and insurance policies that can be tailored to your business needs.

Communication Technology

Helen Bradley explores how new technologies are helping companies to communicate with their customers with efficient electronic technology that is cheaper and faster than traditional methods, and provides more data and feedback, too.

Customer Service

Recent surveys show around 80 percent of Australians are employed in some form of service industry, from retail and hospitality to publishing and advertising.

Privacy Laws for Small Business

Privacy is a legal issue, but when it comes to collecting and using customer information it is also a relationship issue - Adrian Sim and Chian Kee explain the privacy obligations of small businesses using customer information.





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