Creative retailing engages customers and gives them a special experience, or at least a way of interacting with products and services to assist with and encourage purchase. Philip Smith looks at the art of experiential shopping, and how it can help your business and enhance the shopper environment.
Every sector is affected by the current skills shortage - But in retail, where competition is fierce and the younger generation is becoming a dominant force, revising employee retention strategies is even more urgent - Finding employees is only half the task - Monica Higgins reports on innovative ideas for retaining employees.
This chain has tuned into the foody zeitgeist for fast, healthy, cheap fare in a setting that is funky but utilitarian, in the zenish style the Japanese do best.