There’s more to effective team development than making up the numbers, or even the skill set required to achieve a desired outcome - Charisse Gray looks at ways to motivate people, rather than robots, to work together effectively and happily.

Like a river, if rubbish flows down from upstream in a business, downstream will be a mess - Ron Krueger taps into the theories and beliefs of management gurus, past and present, and adds ideas of his own, to show the difference between an effective manager and one who manages only to fail.

A manager who is not good at his or her job is unlikely to keep staff who have been trained to be good at theirs - Ron Krueger explores available management training opportunities, and why so many managers think they don’t need it.

Recent surveys show around 80 percent of Australians are employed in some form of service industry, from retail and hospitality to publishing and advertising.

As the working year winds down with the annual Christmas party, managers need to prepare before the celebrations begin to protect employees from sexual harassment.

Prime Minister John Howard has announced plans for a new workplace relations system and it’s important that all employers are alert to the implications. Richard Bunting outlines what the proposed changes could mean for business owners.

According to several studies, men and women tend to manage business differently - But the smart managers of either gender adopt the best from each style and apply it appropriately in particular circumstances. By Shane Cassidy