10 fast track tips to good outsourcing
Outsourcing is a great business strategy but, like all relationships, it can be disappointing if poorly managed. Here is how to do it right:
- Write down what you really need. Be specific. What are you struggling with and what is slowing you down?
- What skills will the expert have?
- What does success look like, e.g. what would the expert be delivering in an ideal world?
- Find experts by referral
- Find experts who have delivered exactly what you need before
- Check experts have put what they know into practice rather than just flashy qualifications
- Ask them for references and check, check, and check again
- Have firm contracts in place with clear deliverables
- Have a ‘get out quick’ clause if things go pear shaped
- Don’t be afraid to ask the dumb questions.
Some of our biggest corporate collapses have happened because someone didn’t ask the obvious or dumb question!
For more information, please refer to ‘the benefits of outsourcing.’
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- The benefits of outsourcing
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- Aussies believe outsourcing damages the economy
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I definitely agree with the 10 tips and would say that most important are references, deliverables and easy get out clause in case it all goes wrong! If a company is confident in its ability it won’t tie you down.
Great Information !!
I think that building a successful business requires having a firm foundation. Mission, Vision and values, hard edged planning, leadership development and using a common set of tools for resolving problems are a good place to start.
Interesting!
Doing business is not a rocket science, but maintaining business profitability is an important factor in any business. I will maintain my business profitability with online business and search engine optimization a supplement to it.
I have been through hell and back with a particular company that outsourced to India.
I would add number # 11 – make sure you know how the employees at the outsourced company are measured/assessed. Too often they do not align with what you want or have paid for.