Australian consumer law reforms fall short

University of New South Wales Associate Professor Frank Zumbo has come out swinging at proposed national consumer laws that water down existing legislation in Victoria.

Managing the (data) growth of your business

This post by Adrian De Luca, Director Pre-Sales & Solutions, Australia & New Zealand at Hitachi Data Systems.
With 2010 now upon us, most (if not all) small businesses would have thought about their business strategies …

What’s your telecommunications strategy?

When was the last time your business thought about a telecommunications strategy? For most businesses, it’s too often treated as a basic utility. But data from research firm IDC indicates that telco expenses are often …

Using teleconferencing to reduce costs and improve productivity

Teleconferencing is not a new technology, but is becoming more important and seeing increased usage as businesses cut down on the high costs of transport and travel.
It’s extremely convenient because you can interact and collaborate …

Small business guide to unified communications

In today’s business climate, people need and demand to communicate and collaborate with each other quickly and efficiently. The business environment is now fast-paced and global. Keeping employees connected to people and information is especially …

Embrace social networking sites

Online social networking has emerged as a new tool for businesses to infiltrate the internet. When used in the right way, online social networking can:

Help businesses find new talent;
Create buzz around the business;
Assist business relationships …

Make your website clear and consise

Unless you’re in the entertainment business, website distractions, such as ’splash’ pages (the landing page of your site with a graphic or animation that acts as an introduction) and videos or music that start automatically, …

When not to use Flash on your website

Using Flash animations is eye-catching and a must – but only if you’re selling Flash design as a service.
For most businesses, having a website run on Flash is a waste. Although it looks good, there …

Reviewing staff performance

Managers are often told to conduct staff performance reviews but many don’t know how to maximise the feedback this process can provide. You should provide staff with:

An objective, that is, what both parties should receive …

Educational retention strategies

Education and training is one employee retention strategy that could also add value to your business.
Staff who have received educational investment from a business are more loyal to their employer because they feel valued and …